Family Ties in HVAC: The Good, the Bad, the Balance
Virginia Zunk, finance leader at Trane and HVAC insider, dives into what it’s really like to work with family—and why it can be both a superpower and a challenge. Learn how to set boundaries without burning bridges, why emotional expectations matter more than you think, and the surprising upside of having your biggest cheerleader in the same building. Plus, hear the story behind the “dessert side vs. growing food side” argument, why CrossFit is the OG cult, and how family ties can actually strengthen customer relationships.
If you’ve ever wondered how to keep work and personal life separate—or how to turn family dynamics into a competitive advantage—this conversation will change how you think about collaboration in HVAC.
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Creators and Guests
Host
Mary Carter
Mary Carter is a seasoned sales and marketing leader with over six years at Trane Technologies, currently serving as Regional Sales Manager. With a strong foundation in RHVAC, consumer finance, and strategic account management, Mary brings valuable insights and real-world experience to every conversation.
Host
Stephen Ross
Stephen Ross is a dynamic sales trainer and leadership coach with over nine years at Sandler Training. A former HVAC business owner, Stephen combines his technical knowledge with proven sales expertise, offering a unique perspective on what it takes to succeed in the RHVAC industry.
Producer
Jessica Blair
Jessica Blair is a Senior Learning Manager at Trane Technologies' Residential HVAC unit. With 20+ years of experience in learning and development, she designs and markets blended learning programs to enhance customer learning and align with business goals.
Editor
Kerianne O'Donnell
Kerianne O'Donnell is the Digital Learning Manager at Trane Technologies and serves as the editor of the HVAC Full Blast podcast. With a background in graphic design and a strong passion for developing digital learning experiences, Kerianne brings her creative expertise to the podcast, delivering engaging and impactful content to listeners.
Guest
Virginia Zunk
Virginia Zunk is a sharp, data‑driven finance leader at Trane Technologies who turns complex numbers into clear insights that help the HVAC business grow. Known for her strategic mind, relatable style, and knack for navigating the realities of working with family, she brings a refreshing blend of expertise and honesty to every conversation. If you want smart perspective with real‑world heart, Virginia’s someone you’ll want to hear from.
