Mary Carter is a seasoned sales and marketing leader with over six years at Trane Technologies, currently serving as Regional Sales Manager. With a strong foundation in RHVAC, consumer finance, and strategic account management, Mary brings valuable insights and real-world experience to every conversation.

Stephen Ross is a dynamic sales trainer and leadership coach with over nine years at Sandler Training. A former HVAC business owner, Stephen combines his technical knowledge with proven sales expertise, offering a unique perspective on what it takes to succeed in the RHVAC industry.

Dr. Heiss is a stress expert dedicated to transforming our fears into fuel we can use through her T-minus 3 Technique. Her research has been designated "transformative" by the National Science Foundation. When she's not on a stage, she is happiest when hiking or surfing with her two spoiled rotten dogs Guinness and Murphy.

Jessica Blair is a Senior Learning Manager at Trane Technologies' Residential HVAC unit. With 20+ years of experience in learning and development, she designs and markets blended learning programs to enhance customer learning and align with business goals.

Kerianne O'Donnell is the Digital Learning Manager at Trane Technologies and serves as the editor of the HVAC Full Blast podcast. With a background in graphic design and a strong passion for developing digital learning experiences, Kerianne brings her creative expertise to the podcast, delivering engaging and impactful content to listeners.

Lorne Sederoff is a passionate leader with over 20 years of professional experience. Focused on developing lead generation campaigns for multi-location networks and portfolios. Works closely with Manufacturers, PE-backed platforms and Franchise networks to develop scalable digital marketing campaigns the Home Services, Legal and Medical Industries.

Tim Mozley is a seasoned business coach and former home services entrepreneur who helps leadership teams gain clarity, accountability, and traction using the EOS® framework. With 16 years of firsthand business experience, Tim guides owners through vision-setting, disciplined execution, and building healthy, high-performing teams.