Mary Carter is a seasoned sales and marketing leader with over six years at Trane Technologies, currently serving as Regional Sales Manager. With a strong foundation in RHVAC, consumer finance, and strategic account management, Mary brings valuable insights and real-world experience to every conversation.

Stephen Ross is a dynamic sales trainer and leadership coach with over nine years at Sandler Training. A former HVAC business owner, Stephen combines his technical knowledge with proven sales expertise, offering a unique perspective on what it takes to succeed in the RHVAC industry.

Allison Lincks is an operations manager in the HVAC industry who has built a reputation for transformative leadership, breaking stereotypes, and cultivating highly effective teams. Known for her hands-on approach, commitment to ongoing learning, and deep care for her installers, Allison has helped drive remarkable growth in her department while creating a culture rooted in trust and accountability.

Anthony Carrino is a seasoned developer, designer and owner's representative with over 25 years of experience in the construction and design industry. His expertise spans from historic restorations to new ground-up builds. He has also made a mark in television, producing and starring in over 200 episodes of design and construction content for major networks like HGTV, A&E, and Hulu - to name a few. Carrino's approach is characterized by empathy, curiosity, and adaptability. He emphasizes collaboration, effective communication, and the strategic use of technology to streamline his projects.

David Holt, Director of Education & Coaching at EGIA, helps HVAC contractors, distributors, and manufacturers become better tomorrow than they are today. With expertise in business process simplification, systems design, and Salesforce implementation, he’s passionate about driving innovation and connecting people with solutions.

Dr. Heiss is a stress expert dedicated to transforming our fears into fuel we can use through her T-minus 3 Technique. Her research has been designated "transformative" by the National Science Foundation. When she's not on a stage, she is happiest when hiking or surfing with her two spoiled rotten dogs Guinness and Murphy.

Jessica Blair is a Senior Learning Manager at Trane Technologies' Residential HVAC unit. With 20+ years of experience in learning and development, she designs and markets blended learning programs to enhance customer learning and align with business goals.

Jordan Cordero is a Loan Officer on the Service Contractors lending team, specializing in HVAC and plumbing businesses. He provides tailored financing solutions for acquisitions, succession planning, and commercial real estate, supporting both new and established owners. With experience in SBA lending since 2016, Jordan brings deep insight into growth-oriented and succession-focused financing strategies.

Kerianne O'Donnell is the Digital Learning Manager at Trane Technologies and serves as the editor of the HVAC Full Blast podcast. With a background in graphic design and a strong passion for developing digital learning experiences, Kerianne brings her creative expertise to the podcast, delivering engaging and impactful content to listeners.

Lorne Sederoff is a passionate leader with over 20 years of professional experience. Focused on developing lead generation campaigns for multi-location networks and portfolios. Works closely with Manufacturers, PE-backed platforms and Franchise networks to develop scalable digital marketing campaigns the Home Services, Legal and Medical Industries.

Robert Rotondo is the CEO of Robert Anthony Consulting and a seasoned growth advisor with over 15 years’ experience scaling home services businesses. A former HVAC marketing leader, Robert specializes in helping leadership teams align people, systems, and strategy to create sustainable, repeatable growth—without the chaos. He partners directly with CEOs and executives to turn ambition into traction by focusing on what truly drives the business forward.

Tim Mozley is a seasoned business coach and former home services entrepreneur who helps leadership teams gain clarity, accountability, and traction using the EOS® framework. With 16 years of firsthand business experience, Tim guides owners through vision-setting, disciplined execution, and building healthy, high-performing teams.

TJ O’Connor is the President of Farmington Consulting Group and one of the HVAC industry’s most trusted voices on contractor performance, market intelligence, and business best practices. For more than 17 years, he has led nationwide research across HVAC, plumbing, and electrical industries, including the widely respected Contractor of the Future Study. TJ works closely with contractors, distributors, and manufacturers to translate real‑world data into practical strategies that drive profitability, better customer experiences, and long‑term growth. A sought‑after speaker and industry advisor, he brings a rare combination of research expertise and deep field insight to every conversation.

Tommy Cue is Vice President of Strategic Partnerships at JB Warranties, specializing in extended labor warranties for the HVAC and plumbing industries. With extensive experience in liability management and warranty programs, Tommy partners closely with leading brands like Trane Technologies to help contractors protect their businesses and customers. He is dedicated to supporting the HVAC industry with practical risk management solutions.

Virginia Zunk is a sharp, data‑driven finance leader at Trane Technologies who turns complex numbers into clear insights that help the HVAC business grow. Known for her strategic mind, relatable style, and knack for navigating the realities of working with family, she brings a refreshing blend of expertise and honesty to every conversation. If you want smart perspective with real‑world heart, Virginia’s someone you’ll want to hear from.